Validation of a reservation :
To guarantee your reservation, we ask for your credit card number. No amount will be charged in advance, payment will be made on the spot (except for non-refundable offers which are charged at the time of booking).
For those who do not wish to give their credit card number, it will be possible to send us a cheque for the minimum amount of one night’s stay booked, at which time no cancellation will be accepted and the cheque will remain the property of Les Granges de Bigose.
Please contact your bank for cancellation insurance with your credit card.
Check in
Rooms are available from 3:30 pm.
Please do not arrive, if possible, after 7:00pm and please inform us in advance of any arrival after this time. No arrivals possible after 9:00 pm.
Please note that the evening meal is served at 7:00pm or 7:30pm depending on the season.
Check out
Rooms must be vacated before 11:00 a.m..
Cancellation
You can cancel your reservation free of charge up to 10 days before your arrival. After this period the first night will be charged. Cancellation 48 hours before or
no presentation=total stay charged. Attention no change or cancellation for non-refundable offer.
In the event of a shortened stay, the price corresponding to the cost of the accommodation remains due by the customer.
Acceptance and compliance with these terms and conditions of sale are deemed to have been accepted at the time of booking.
Attention :
– our promotional offers cannot be combined with each other.
– Conditions, prices and offers are not contractual and can be modified without notice.
Please note that dogs are not accepted at the Auberge.
Mediation
In accordance with the Decree of October 30, 2015, relating to the mediation of consumer disputes, the contact details of the Tourism and Travel mediator are:
Médiation Tourisme Voyage BP 80303 75823 PARIS CEDEX 17
After contacting the reservations department and in the absence of a satisfactory response or in the absence of a response within 60 days, the customer may contact the Tourism and Travel Mediator free of charge. Their contact details and referral procedures are available on their website: www.mtv.travel